Sep 062014

One of the joys of timelapse photography is with the right location it can be a very pleasant.  Today the weather was in the eighties but with an onshore breeze to make the experience very comfortable.  All that is needed is to set up the camera on my tripod, make the proper adjustments, find my iPad in my bag and sit down and read my book.  When you are shooting sunset to dark that requires more attention. 

For the processing I have been using been using LRtimelapse with Adobe Lightroom  and this time I finish off the rendered MP4 using Premier Pro CC.  Here is my finished product. 

Aug 302014

untitledEarlier in the week I told about the problem I had with my iPad in that I got looked out of it and in order to use it I had to (1) prove that I owned it by emailing my proof of purchase to the security police of Apple. And (2) I had to wait until the police found time to solve my problem.  It all started Saturday morning and by 5:00PM Monday evening I still didn’t have what I wanted and I use the iPad for presentations at work.  

So Tuesday afternoon I went into the Apple store at the Maine Mall and just about 20 minutes later the iPad was unlocked and I was on my way.  Now mind you no one at Apple support ever told me I could do this so I waisted 3 days.  The lesson here is if you have a problem with an Apple devise and you have an Apple Store nearby, and after my experience nearby could be within 100 miles, you the store as your first choice.  

Aug 252014

untitledOn Saturday I tried to update my iPad.  Because I have a new laptop I was going through the chore of updating all of my software and the last one was iTunes.  When I went to sync with the iPad my access got locked because some it didn’t recognize my Apple I.D.  If you ever have dealt with Apple you know that they carry security to the extremes.  In order for them to help me I first needed to prove ownership on the iPad.  In order to do that I needed to provide a receipt of purchase.  By 5:00PM I received that through the help of one of the customer service people. 

Now I am thinking that is great and I will soon have my iPad back.  Not so fast bucko.  I had to email the receipt through a special link in an email provided by Apple.  Now I am speeding towards a solution.  Hold on though because I found out on Sunday that the engineers that will be working on my problem do not work on Saturday or Sunday and they are on the other coast so their Monday doesn’t start until I am on my way to lunch. 

On Monday, today, I call up to check at 5:00Pm to check on the progress.  The I.D. had not been change so I still can’t log in and I am starting the slow burn.  Because the person I speak to tells me that he will email and ask the status of my problem. 

I ask “Why can’t you call.?

“Because they don’t take calls.”  He said. 

At this point I start to rant without raising my voice, telling everything I feel about Apple and their lack of communication and I hear silence on the other end. 

I said “Are you still there?”  To which he responded “I’m writing everything down on the email.”

At 9PM tonight I called back again to find that nothing has been done and I have to wait for a call tomorrow.  Needless to say all of my complaining will get me no where.  A company that has a cash reserve of $140 billion in cash is not too concerned that I am not happy.  The only thing I can so is wait for the email asking me how I liked my service.